Intermitent Connectivity Issue

Incident Report for Fitabase

Resolved

This incident has been resolved and Fitabase has ingested all data queued up during the outage.

Posted May 02, 2019 - 19:36 PDT

Monitoring

All of our services have been restored and we're working to ingest all data queued up during the outage.

Posted May 02, 2019 - 16:51 PDT

Update

Microsoft has acknowledged the issue and engineers are working to restore services: https://azure.microsoft.com/en-us/status/

Posted May 02, 2019 - 13:53 PDT

Update

Fitabase's underlying data infrastrustructure provider, Microsoft Azure is having an intermitent connectivity issue. The Fitabase website and API services may be temporarily unavailable to some users in some regions.

Posted May 02, 2019 - 13:22 PDT

Identified

Posted May 02, 2019 - 13:22 PDT

This incident affected: Web App, Fitbit Syncing, and API.