Fitabase Status

All Systems Operational

About This Site

Keep an eye here for any issue related to Fitabase's operational status. If you are observing odd behavior and it isn't listed on this page, please email us so we can investigate: support@fitabase.com.

Web App Operational

Fitbit Syncing Operational

API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 16, 2020

No incidents reported today.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

Fitbit API outage causing data delays

Resolved - This incident has been resolved.
Feb 14, 17:10 PST

Identified - Fitbit is aware of an issue that's causing degraded performance for their integration and syncing services. More info here:
https://www.fitbitstatus.com/incidents/zmyvd0w443pn

Fitabase continues to be available however data availability/data capture may be temporarily delayed.
Feb 14, 14:09 PST

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

Fitabase app service down -- underlying Azure provider issue

Resolved - This incident has been resolved.
Feb 6, 05:27 PST

Update - We are continuing to monitor for any further issues.
Feb 6, 05:27 PST

Monitoring - We've worked through the night with Microsoft engineers to resolve the situation. The backlog of data has mostly caught up and we'll continue to monitor throughout the day.
Feb 6, 05:26 PST

Investigating - We are currently investigating an app service plan issue hosting Fitabase web services.
Feb 5, 23:23 PST

Delay in Fitbit Data

Resolved - This incident has been resolved.
Feb 6, 05:25 PST

Identified - Fitbit's Subscription / PubSub system that notifies third parties of new available data appears to be having intermittent issues preventing Fitabase from getting all new notifications for new data. We have alerted Fitbit's engineering. No data loss is expected however data parity may be delayed as much as 2 hours.
Feb 5, 20:10 PST

Feb 4, 2020

No incidents reported.

Feb 3, 2020

No incidents reported.

Feb 2, 2020

No incidents reported.