Keep an eye here for any issue related to Fitabase's operational status. If you are observing odd behavior and it isn't listed on this page, please email us so we can investigate: support@fitabase.com.
Resolved -
All services were restored earlier today and Fitabase has confirmed all systems have now caught up and returned to normal states.
Jul 23, 19:32 PDT
Identified -
Microsoft Azure is experiencing an intermittent connectivity issue affecting several of the key resources Fitabase depends on. Most services remain active, however some users may see long hanging, emails from our systems delayed, and certain processes time out. Retrying may help.
We do not foresee any long term impact or data loss as a result, however if you are having an issue, you may need to wait until Microsoft has fully resolved their partial outage.
Jul 23, 11:37 PDT
Resolved -
The outage has been resolved and all Fitbit data should now be caught up in Fitabase.
Jul 15, 14:27 PDT
Investigating -
Device sync and pairing are affected. It appears this is also impacting the ability to connect participants in Fitabase. We will monitor this issue and resolve any impacted syncing data once Google reports the outage has been resolved.
Jul 15, 08:23 PDT