Fitbit Connectivity and Data Delays

Incident Report for Fitabase

Resolved

Fitbit has resolved the issue and data syncing is operating normally again.
Posted Nov 19, 2020 - 14:36 PST

Update

We are continuing to investigate this issue.
Posted Nov 18, 2020 - 18:44 PST

Investigating

We're monitoring high error rates and data syncing delays from the Fitbit API. Our backend systems will queue up and re-pull data once data connectivity rates improve.
Posted Nov 18, 2020 - 18:44 PST
This incident affected: Fitbit Syncing.