We continue to monitor data coming in from Fitbit. At this point all customers should see the previously delayed data filled in. Please contact support@fitabase.com with any concerns.
Posted Sep 06, 2024 - 12:21 PDT
Monitoring
A fix has been implemented by Fitbit and data is flowing again. We are currently monitoring the fix.
Posted Sep 05, 2024 - 07:57 PDT
Investigating
We are working with Fitbit to resolve an issue that is affecting our ability to pull in existing Fitbit data. Expect delays in the current Fitbit data being captured.