Fitbit real-time data/sync notifications not being sent to Fitabase

Incident Report for Fitabase

Resolved

Fitbit has resolved the issue on their side and Fitabase is now receiving Fitbit subscription notifications again.

Posted Aug 09, 2019 - 12:13 PDT

Monitoring

A fix has been implemented on Fitbit's side and we are monitoring results.

Posted Aug 09, 2019 - 11:53 PDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 09, 2019 - 11:52 PDT

Identified

Fitbit real-time data/sync notifications are temporarily not being sent to Fitabase due to a Fitbit incident documented here: https://www.fitbitstatus.com/incidents/z11vpy3z5qv8

Fitabase continues to be available however data availability/data capture may be temporarily delayed.

Posted Aug 09, 2019 - 09:35 PDT

This incident affected: Fitbit Syncing.