All Systems Operational

About This Site

Keep an eye here for any issue related to Fitabase's operational status. If you are observing odd behavior and it isn't listed on this page, please email us so we can investigate: support@fitabase.com.

Web App   ? Operational
Fitbit Syncing   ? Operational
API   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 24, 2017

No incidents reported today.

Nov 23, 2017
Resolved - Coordinating with the Fitbit API team we re-established all profiles connections and queued up all data pulls for those few profiles spanning the day or two of disconnect each. We will continue to closely monitor for profiles that enter this over the next few days.
Nov 23, 08:58 PST
Identified - We've identified an issue with the Fitbit API where about 1% of profiles are not syncing data from Fitbit. These profiles' OAuth 2.0 tokens fail to refresh, something we do every 1-8 hours. We are working with the Fitbit API Team to resolve this, and they've indicated that a few manual steps on their end should be all that is needed. We'll update when we've completed the re-connection of all profiles.
Nov 20, 22:18 PST
Nov 22, 2017

No incidents reported.

Nov 21, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.